Strata Painting FAQs

We understand that strata painting and remedial repairs can sometimes be difficult to navigate, especially when it comes to the need for repairs. Below, we’ve answered some frequently asked questions to help clarify common concerns and guide you through the process, from consultation to completion and beyond.

Our goal is to ensure a smooth, hassle-free experience. If you have any further questions or need more information, don’t hesitate to contact us—our team is here to help.

1. How long will the painting and remedial work take?

The timeline depends on the size and complexity of your building. For most projects, we provide a detailed schedule during the planning phase. We ensure minimal disruption by completing work efficiently and communicating regularly with strata managers and residents.

2. Will there be disruptions to residents during the project?

We strive to minimise disruptions by:

  • Providing notice to residents two weeks before starting work.
  • Scheduling noisy or intrusive tasks during agreed-upon hours.
  • Keeping common areas tidy and safe throughout the project.

3. What is included in the warranty?

Our standard painting warranty covers:

  • Proper application and workmanship for up to 5–10 years.
  • Manufacturer’s warranty for paint quality and durability.

Exclusions include environmental damage, substrate issues and improper maintenance.

4. How do you handle safety on-site?

Safety is our top priority. We implement comprehensive safety plans, including:

  • Risk assessments and compliance with OH&S regulations.
  • Use of safety equipment like scaffolding, harnesses and elevated platforms.
  • Training our team in safe work practices.

5.  What types of paint do you use?

We use premium, industry-recognised brands like Dulux, Wattyl and Taubmans. These paints are weather-resistant, often low in VOCs, and suitable for various surfaces to ensure long-lasting results.

6. Can you handle repairs before painting?

Yes, we specialise in strata remedial work.

Our team inspects and repairs defects such as render failure, timber rot and concrete cancer before starting the painting process to ensure durability and aesthetic appeal.

7. How do I get a quote?

Contact us to schedule a free on-site assessment.

We’ll evaluate your building’s needs and provide a detailed proposal, including fixed repainting costs and provisional repair estimates.

8. What if there are issues after the project is completed?

We stand by our work.

If any issues arise, simply contact our team, and we’ll address them promptly as part of our warranty and after-sales service.

9. Can you work on multi-storey and difficult-access buildings?

Yes, we are equipped with specialist access equipment like abseiling, scaffolding and elevated work platforms.

Our experienced team is trained to handle challenging projects safely and efficiently.

10. Why should we choose Dukes over other painting companies?

Dukes has over 60 years of experience in strata painting and remedial work.

We offer:

  • A proactive approach to repairs.
  • A highly skilled team committed to safety and quality.
  • Comprehensive warranties and transparent pricing.
  • Outstanding customer service with minimal disruption to residents.

Our capability

We are transformation specialists backed by more than 60 years of experience. From concept to completion, we work with you to deliver premier painting and remedial projects with a lasting finish on time and on budget every time.

Commercial Painting

We offer expert painting services that prioritise quality workmanship and project management, ensuring minimal disruption and hassle.

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Remedial Building Repairs

We provide a one-stop shop for remedial and painting services, correcting any general issues prior to painting to ensure longevity.

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Flooring

We facilitate the supply and installation of new floor coverings and surface coatings for strata and commercial properties.

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Lead Paint Remediation

We identify lead paint risks and implement removal or encapsulation methods to safeguard public safety and protect our team.

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Specialist Access

We specialise in accessing existing buildings for repair and painting with our own equipment for safe, efficient and cost-effective solutions.

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Some of our clients

For lasting, transformative commercial painting and remediation solutions